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*Port 3389 is open | *Port 3389 is open | ||
For microsoft accounts on remote computers the account may have to sign into the computer once with password if a pin has only been used for that account previously. This usually applies to personal accounts on workgroup home computers | For microsoft accounts on remote computers the account may have to sign into the computer once with password if a pin has only been used for that account previously. This usually applies to personal accounts on workgroup home computers. | ||
The updating of microsoft account and re-sync can also be achieved from another logged in account by running a command as that account, such as running cmd as the user, eg: | |||
*runas /u:MicrosoftAccount\<accountname> cmd.exe | |||
or | |||
*runas /u:<accountname@domain.com> cmd.exe | |||
Latest revision as of 21:32, 15 November 2023
Remote Desktop Login issues
When unable to login via remote desktop try the following checks:
- computer has remote desktop enabled
- User is approved for remote desktop in the system > remote desktop settings
- Port 3389 is open
For microsoft accounts on remote computers the account may have to sign into the computer once with password if a pin has only been used for that account previously. This usually applies to personal accounts on workgroup home computers.
The updating of microsoft account and re-sync can also be achieved from another logged in account by running a command as that account, such as running cmd as the user, eg:
- runas /u:MicrosoftAccount\<accountname> cmd.exe
or
- runas /u:<accountname@domain.com> cmd.exe