piszczynski>Aleks (Created page with " == Remote Desktop Login issues == When unable to login via remote desktop try the following checks: *computer has remote desktop enabled *User is approved for remote desktop...") |
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*Port 3389 is open | *Port 3389 is open | ||
For microsoft accounts on remote computers the account may have to sign into the computer once with password if a pin has only been used for that account. This usually applies to personal accounts on workgroup home computers | For microsoft accounts on remote computers the account may have to sign into the computer once with password if a pin has only been used for that account previously. This usually applies to personal accounts on workgroup home computers | ||
Revision as of 19:58, 10 April 2022
Remote Desktop Login issues
When unable to login via remote desktop try the following checks:
- computer has remote desktop enabled
- User is approved for remote desktop in the system > remote desktop settings
- Port 3389 is open
For microsoft accounts on remote computers the account may have to sign into the computer once with password if a pin has only been used for that account previously. This usually applies to personal accounts on workgroup home computers